23/12/24
Privacy Policy
NODWIN Gaming Private Limited (which manages and administers the website “Digistore” i.e., www.digistore.co.in) and its affiliated companies (collectively, the “Company”) respect your privacy rights and recognize the importance of protecting the Personal Information (as defined below) provided by you to us. This Privacy Policy describes how the Company collects, stores, and uses the Personal Information you provide to us, including but not limited to, through the Company’s web sites and through telephone or e-mail communications you may have with us. This
Privacy Policy also describes the choices available to you regarding the Company’s use of the Personal Information you provide to us, and the actions you can take to access this information and request that the Company correct or delete it.
This Privacy Policy is published in compliance with, inter alia, the Information Technology Act, 2000,the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011; the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Digital Personal Data Protection Act, 2023 (“DPDPA”).
Throughout this policy, the terms “we”, “us”, “our” and “ours” refer to NODWIN Gaming Pvt. Ltd. The terms “you”, “your” and “yours” refer to YOU (the individual whose Personal Information we are referring to).
By accessing this website and/or availing our services you confirm that you have the capacity to enter into a legally binding contract either by yourself or as a legal guardian, and, have read and understood all the terms set out in this Privacy Policy and agree to be bound by this Privacy Policy. If you are accessing or using our services from an overseas location, you do so at your own risk, and shall be
solely liable for compliance with any applicable local laws.
Consent
By using the Company’s web sites, you acknowledge that you have read this Privacy Policy and you consent to the practices described herein with respect to the Company’s collection, use and disclosure the Personal Information provided by you to us. If you do not agree with this Privacy Policy at any time, in part or as a whole, do not use our websites, services or otherwise provide us
with any of your information.
You provide all information to us voluntarily. Collection, use and disclosure of Personal Information requires your express consent. You are providing us with your consent to our processing, use, collection, and disclosure of the Personal Information which belongs to your or any person whom you are authorized to represent.
This is the Company’s entire and exclusive Privacy Policy for Digistore and it supersedes any earlier version. We reserve the right to change this Privacy Policy in accordance with the terms herein at any time, which is why we encourage you to visit this page often, review this Privacy Policy frequently, and remain informed about any changes to it. If, after review, you still have questions about any portion of this Privacy Policy, please contact the Company using the contact information provided at the bottom of this Privacy Policy.
What is Personal Information?
“Personal Information” means information that can identify you as a specific individual, such as your name, address, phone number, e-mail address, or other contact information, whether at work or at home.
Personal Information Collection and Use
On all Company web sites that collect Personal Information, we specifically describe what information is required in order to provide you with the product, service, or feature you have requested.
We collect Personal Information when you contact us, when you register with us, when you use our products and services, when you submit an order with us, when you visit our web sites or the web sites of certain of the Company’s partners, and when you enter promotions and sweepstakes.
Registration
When you register with us on this site, you first complete the on-line registration form, which requires you to create a username and password. During registration, you are also required to provide Personal Information, which may include name, billing address, shipping address, telephone number, e-mail address, credit card number, and credit card expiration date. We use this information so that we may contact you about the services and products on the site(s) in which you have expressed interest or requested and to facilitate the completion of an order.
Other Information Collected
Some information may be collected automatically every time you visit the Company’s web sites, such as cookies and computer information. In addition, information may be collected from other independent, third-party sources. We also collect information about which pages you visit within this site. This site visitation data is identified only by a unique URL.
Cookies
The Company uses both session ID cookies and persistent cookies as part of its interaction with your browser. A cookie is an alphanumeric identifier (a file) that the Company’s web sites transfer to your computer’s hard drive through a web browser to enable its systems to recognize your browser for record-keeping purposes. A session ID cookie expires when you close your browser, while a persistent cookie remains on your hard drive for an extended period of time. We use session ID cookies to make it easier for you to navigate our web sites. We use persistent cookies to identify and track which sections of its web site you most often visit. We also use persistent cookies in areas of its web site where you must register, and where you are able to
customize the information you see, so that you don’t have to enter your preferences more than once.
By configuring the options in your browser, you may control how cookies are processed by your system. However, if you decline the use of cookies, you may not be able to use certain features on this site and you may be required to re-enter the information required to complete an order during new or interrupted browser sessions.
Some of the Company’s business partners (e.g., advertisers) use cookies on the site. We have no access to or control over these cookies (see “Third Party Advertising” and “Third Party Cookies” below). Accordingly, this Privacy Policy covers the use of cookies by the Company only and does not cover the use of cookies by any advertisers.
Log Files
As is true of most web sites, the Company gathers certain information automatically and stores it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet services provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream
data. The Company uses this information to analyze trends, to screen for fraud, to administer the Company’s sites, to track users’ movements around the web sites and to gather demographic information about the Company’s user base as a whole.
Lawful bases of processing your Personal Information
- We process your Personal Information by relying on one or more of the following lawful bases:
- You have consented to us processing your Personal Information for specified reasons; or
- The processing is necessary for compliance with a legal obligation we have (for example, towards law enforcement agencies, government agencies, regulators, etc.)
Use of Information
Verification, Billing, and Order Status
The Company collects Personal Information to verify the accuracy of your name, billing address & shipping address, to screen for fraud, to bill you for products and services purchased and to pay you for products and services sold. The Company uses your e-mail address(es) to contact you
regarding the status of your order when necessary and to send you a Receipt Purchase/Sale Confirmation and Order Shipping Notification.
Service-related Announcements
The company may, but is not obligated to, send you strictly service-related announcements on rare occasions when it is necessary to do so. For example, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications since they are not promotional in nature. If you do not wish to receive them, you may have the option to deactivate your account.
Research
We also collect information for research purposes and to provide anonymous reporting for internal and external clients. The Company uses the information collected for its own internal marketing and demographic studies to improve customer service and product offerings.
Customer Service
We will communicate with you in response to your inquiries, to provide the products and services you request, and to manage your account. We will communicate with you by e-mail, live chat or telephone, in accordance with the support options available on our website.
Preferences
The Company stores information that it collects through cookies, log files, and third-party sources to create a profile of your preferences, in order to improve the content of the Company’s web site for you.
Information Sharing and Disclosure
The Company does not sell or rent any of the information collected to third parties for any purposes, but it shares information with third parties as described below.
Service Providers
The Company discloses the information collected to external service providers necessary to facilitate the following outsourced operations: address verification, credit card processing, fraud screening and order shipping.
Compliance with Legal Authorities
As required by law, and to enforce customers or the Company’s legal rights, and to comply with local, state, federal and international law, the Company may disclose information to law enforcement agencies.
Links to Other Web Sites
There are several places throughout the Company’s web sites that may link you to other web sites that do not operate under this Privacy Policy including through the third-parties advertising on the Company’s web sites which may direct you to third-party web sites and/or collect information upon
interacting with such advertisements (“Third Party Advertising”) and/or through accepting third-party
cookies that are tracked by other parties not associated with the Company (“Third Pary Cookies”). When you click through to these web sites, this Privacy Policy no longer applies. The Company recommends that you examine the privacy statements for all third-party web sites to
understand their procedures for collecting, using, and disclosing your Personal Information.
Storage and Security of Personal Information Storage
The Company stores the information it collects on computers located in a controlled, secure facility protected from physical or electronic unauthorized access, use, or disclosure.
Security
The Company protects the privacy and integrity of the information it collects by employing appropriate administrative protocols, technical safeguards, and physical security controls designed to limit access, detect and prevent the unauthorized access, improper disclosure, alteration, or
destruction of the information under its control. The Company transmits the information used by its external service providers for the specific outsourced operations listed above across public and private networks via recognized encryption technologies, such as by using Secure Sockets Layer
(SSL) software, which encrypts the information you input.
Although the Company follows the procedures set forth above to protect the Personal Information submitted to the Company, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Thus, while the Company strives to use commercially acceptable means to protect your Personal Information, the Company cannot guarantee its absolute security. If you have any questions about the Company’s security on its web sites, please feel free to send us an e-mail mentioned under this Privacy Policy
Internet Fraud
The Company has a ZERO TOLERANCE policy for internet fraud or any attempt to access or acquire customer or other information on its web sites via illegal or surreptitious means. The Company works with local & national, fraud investigation agencies and employs a variety of electronic and other means to discourage, detect, and intercept fraudulent activities. The Company aggressively prosecutes, to the fullest extent of the law, those perpetrators apprehended conducting fraudulent activities on its web site.
International Transfer
Personal Information collected by the Company may be stored, transferred and processed in other countries outside of India for any of the purposes described in this Privacy Policy, and by using the Company’s web sites, you expressly provide your consent to any such international transfer of
Personal Information.
YOUR RIGHTS
1. Right of information: You have the right to be provided information regarding the processing of your Personal Information by us.
2. Right of access: You have the right to obtain confirmation as to whether or not we are processing your Personal Information and, if this should be the case, access to the Personal Information.
3. Right to rectification: You have the right to obtain rectification of inaccurate or incomplete Personal Information concerning you.
4. Right to withdraw consent You have the right to withdraw your consent at any point in time. Upon receipt of your request to withdraw your consent, the consequences of withdrawal will be communicated to you. In many cases, upon such a withdrawal, we may not be able to continue offering our products and services to you. You may withdraw consent by contacting us at unsubscribe@nodwin.com Such withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.
Children
The Company’s sites are not intended for or directed to persons under the age of 13. The Company does not buy or sell products or services from or to children. Any person who provides their information to the Company through the Company’s web sites represents to the Company that they are 13 years of age or older. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information.
How long do we keep your Personal Information?
We keep the Personal Information we collect about you for as long as it is required for the purposes set out in this Privacy Policy and for legal or regulatory reasons.
Changes to this Statement
The Company will from time-to-time update this Privacy Policy, each time revising the last updated date at the top of the Privacy Policy and indicate the nature of the revisions within the statement. The Company will notify customers of material changes to this statement by e-mail or by placing prominent notice on its web site.
Contact Information
In the event that you wish to make an inquiry, change and/or complaint about your Personal Information collected by us, you may contact the company by e-mail at epinsupport@nodwin.com/ ashish.khoria@nodwin.com
If you are unhappy about how a complaint has been handled by us, you have a right to lodge a complaint directly with a supervisory authority.